Focus
To progress the development of leadership and team effectiveness among the newly formed Executive Management Team responsible for the merged banking and personal financial products in the UK bank and foster the cultural development of the products organisation within the bank.


Activities
Developed Organizational Effectiveness Questionnaire as a basis for diagnostic assessment with Executive Team members; also conducted Peer Review among the Executive Team and provided confidential feedback; analysed diagnostic findings and presented recommendations to the Executive Management Team.


Results
Gap analysis between current reality and desired competitive position and recommendations for leadership and cultural development agreed at Executive Workshop.